Application Support Analyst

Capitole is one of the best IT consulting companies and the place you want to be. Why?

🤝 People in the center. We believe in a different model, more human, with the employee in the center of our company

👨 💻 Interesting projects. Cutting-edge technologies. Agile methologies

😁 Happiness and low turnover rate

🎓 €1200 per year training budget

Flexible working hours

🌏 More than 900 skilled professionals, from more than 27 nationalities

🎯 Tailored career path

📆 Monthly follow-ups. 360o continuous evaluation

🩺 Private health insurance

💰 Flexible retribution program

🏋️ Wellhub : access to fitness, wellness, and mental health support

📄 Processing of the work permit for you to come to Spain with your family

📢 Technological communities

🥳 Lots of amazing events

Capitole Consulting keeps growing and we want to do it with you!

Are you passionate about technology and e-commerce? We are looking for IT professionals eager to grow in international environments. Depending on your experience, you may join as a Junior Support Analyst or a Senior Application Support Analyst, both contributing to the continuous improvement and stability of global web platforms.

🌍 About the role

You'll be part of a multicultural team responsible for supporting, optimizing, and evolving digital applications that drive our e-commerce operations. Working closely with business and technical stakeholders, you'll help ensure system reliability, performance, and quality across environments.

🧭 Main Responsibilities

• Provide functional and technical support for e-commerce and related applications.
• Assess and troubleshoot issues, identify root causes, and coordinate with cross-functional teams and suppliers for resolution.
• Support release management and testing activities (SIT, UAT).
• Collaborate with developers, QA, and infrastructure teams to ensure system stability.
• Manage and document requests, issues, and changes in JIRA.
• Contribute to continuous improvement through process automation and tool optimization.

🚀 Depending on your experience :

For Junior Profiles (1–2 years) :

For Senior Profiles (3+ years) :

💡 Technical Environment

🌈 Nice to have

Tridion CMS, SAP ERP, SEO, JavaScript, HTML, Google Analytics, SoapUI, and cloud experience (AWS, Google Cloud).

🌎 Conditions :

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The employee will adhere to information security policies :