Medical Technical Support (German Speaker)

Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in Medical Support? Would you like to join a globally thriving BPO company?

Good, then this might be your entry ticket!

Your responsibilities and impact as Medical Technical Support will be :

• Take care of inquiries and technical issues from patients and provide support via e-mail and phone calls
• Maintain and update the patients accounts
• Observation of ongoing procedures to guarantee the compliance of set standards
• Report and analyse patient and device information, dispatch replacement products and samples and catch up with patients according to departmental standards
• Dealing with sensible data
• Ensure high quality service and client’s satisfaction

Skills, qualifications and interests you need to succeed in this role :

What's in it for you :

Your Future Company :

This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.

This project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities

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