Esta oferta de trabajo no está disponible en tu país.
Danish Technical Support
Key Talent IndicatorMadrid, ESHace 7 días
Tipo de contrato
- Teletrabajo
Descripción del trabajoFluent in Danish Working proficiency in English Excellent communication skills Processing refund requests for automatic renewals Resolving activation issues (Error 2 : Activation Key not found...) related to software Troubleshooting and resolving download issues Handling billing inquiries regarding automatic renewal charges Supervising upgrades for enhanced protection Assisting users in on boarding for subscription services Addressing and resolving VPN connection problems ("Connection Error : Secure VPN has experienced a connection failure. Please try again later.") Managing updates for credit card information Utilizing strong PC skills, multitasking abilities, flexibility, and maintaining a professional approach, including punctuality and attendance, along with soft skills Excellent benefits package Multilingual and excellent work environment to provide the customer service Extensive training Adaptation to Greek Culture and Greek language Courses Internal employee incentives Located in an amazing office in Greece with excellent transport links Excellent relocation package with a great support system for non local hires Private Health coverage Enjoy life in Greece, there are loads of social sports events
The Wise Seeker is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
For one of the biggest names in Cyber security we are looking for Technical Support Agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have.
Our ideal candidate is
- A natural team player - we believe in supporting and developing our people,
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Required skills
Benefits
Location
Piraeus, Greece
LI-YM1