Talent.com
Esta oferta de trabajo no está disponible en tu país.
Project Coordinator

Project Coordinator

TransPerfectCatalonia, España
Hace más de 30 días
Descripción del trabajo

Overview :

The position of Project Coordinator is a key player at TransPerfect Translations. Project Coordinators execute all projects from start to finish and serve as a single point of contact / accountability for their successful completion. This is a unique opportunity in a financially stable and rapidly growing international communications services company.

Description :

  • Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executives / Client Services to modify / correct project instructions / parameters as needed
  • Coordinate with Account Executives / Client Services to educate / advise clients regarding the best way to accomplish their goals for individual projects
  • Negotiate rates and deadlines with contract linguists in order to maximize profitability and project completion speed
  • Use computer assisted translation tools whenever possible to maximize consistency and profitability
  • Use appropriate reference materials / glossaries as needed to maximize consistency and quality
  • Communicate any issues / problems / delays / additional information to Account Executives / Client Services on an immediate basis and work to troubleshoot any issues that arise
  • Effectively liaise with other departments that are essential parts of the project workflow (for instance, Quality Managers, Desktop Publishing, etc.)
  • Perform a Final Eye quality check and issue a quality score for the Quality Manager prior to sending a job out
  • Return completed projects to Account Executives / Client Services / delivery platform on time or early
  • Bill projects completely and accurately within 24 hours of project completion, complying with all appropriate regulations and processes
  • Establish and maintain working relationships with contract linguists located around the world
  • Consistently give both positive and negative feedback
  • File compliance reports as needed for substandard work performed and work with Quality Assurance to impose appropriate financial sanctions in those cases
  • Investigate / resolve client complaints, problem solve and work with Quality Assurance / Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeated

Required Skills :

  • Excellent communication skills (both written and verbal) in English
  • Ability to maintain professionalism and focus under pressure and tight deadlines
  • Problem solving / critical thinking skills
  • Minimum Bachelor’s degree or its equivalent and / or translation certificate

    • By applying, I confirm I have read and accept TransPerfect's Privacy Policy :