Inbound Sales Manager- B2B Saas

Inbound Sales Manager - B2B SaaS at Fireflies.ai

Fireflies.ai is the #1 AI teammate for meetings, trusted by over 25 million people across more than 500 000 organizations worldwide. Our platform captures knowledge, automates repetitive tasks, and boosts productivity before, during, and after every meeting. Recognized as a category‑defining platform, we have achieved unicorn status with a valuation exceeding $1 billion and are the 6th most purchased AI platform in the US.

Role Overview

As an Inbound Sales Manager, you will drive the end‑to‑end sales cycle, focusing primarily on inbound lead prospecting, conversion, and closing deals. You will also manage customer onboarding, ensuring new clients are set up for success. This role requires a proactive, target‑driven professional with strong sales skills, exceptional communication abilities, and an ownership mindset to manage a complete sales cycle in a dynamic, remote‑first environment.

Responsibilities

• Prospect Conversion : Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships with potential clients, positioning the company’s value proposition effectively.
• Full Sales Cycle Management : Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals.
• Target Achievement : Meet or exceed sales targets, focusing on metrics such as demo‑to‑win rates and deal closure timelines.
• Customer Onboarding : Onboard new customers post‑sale, ensuring a seamless transition and proper setup to maximise product adoption. Act as the first point of contact for new customers, answering initial queries and troubleshooting issues.
• Cross Collaboration : Work closely with cross‑functional teams (engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback.

Qualifications

Note : Candidate must be flexible to work in PST / EST time zones.

Values That Are Important To Us

Perks and Benefits

About Us

Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top‑tier investors such as Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every time zone. We’re building a world‑class, global‑first team, and we dogfood our product to do so.

We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Sales and Business Development

Industries : Software Development

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