ServiceNow Developer (Pharmacetical Sector)

Omega CRM Consulting is seeking a ServiceNow developer to collaborate with a leading global pharmaceutical company.

This role involves the development, configuration, testing, and administration of the ServiceNow platform.

The candidate should have experience customizing applications, workflows, dashboards, and Service Portals. Main duties include incident and request management, access control implementation (ACLs), platform testing and validation, technical support, performance analysis, and process documentation.

The developer will collaborate with cross-functional teams and clients to gather requirements, propose solutions, and ensure alignment with business needs.

Staying current with ServiceNow capabilities and best practices is essential.

Key Skills & Experience :

• 3+ years of ServiceNow development experience.
• Proficiency in JavaScript, GlideScript, HTML / XML, and ServiceNow APIs.
• Experience with core modules and custom app development.
• Understanding of ServiceNow architecture, ITIL processes, and relational databases.
• Experience in testing and validating ServiceNow solutions for functionality and performance.
• Familiarity with Agile methodologies and DevOps practices.
• Strong communication skills in English.
• Analytical, proactive, and team-oriented mindset.

What We Offer :

About Us :

Omega CRM, a Merkle Company, is a global digital firm specializing in enhancing the Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of the dentsu group, we are the largest Customer Experience Management (CXM) agency in Spain, offering integrated media, creativity, content, technology, and strategy solutions.

With over 23 years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a leader in the Salesforce ecosystem in Spain. We serve industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is central to our work (rating : 4.9 / 5), and we have received awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we value growth through our people, guided by our core values : #Talent, #Flexibility, #Commitment, and #Innovation. We believe in growing #Together.

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