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Assistant Executive Housekeeper

Assistant Executive Housekeeper

Hilton Worldwide, Inc., , Spain, España
Hace 5 días
Descripción del trabajo

Job Description - Assistant Executive Housekeeper (HOT0BBV4)

Job Number : HOT0BBV4

Work Locations :

Hilton Diagonal Mar Barcelona, Passeig Del Taulat 262-264, Barcelona 8019

An Assistant Executive Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards :

  • Assist with overseeing Housekeeping operations
  • Operate within departmental budgets through effective stock and cost controls and well-managed schedules
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Monitor the appearance, standards, and performance of the Housekeeping Team with an emphasis on training and teamwork
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure ongoing training to support Executive Housekeeper
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing, training, and developing the Housekeeping team
  • Deputise in absence of Executive Housekeeper
  • Assist other departments wherever necessary

What are we looking for?

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • Previous experience in a similar position in high volume hotels.
  • Leadership and management of large teams, with the ability to motivate and guide team members.
  • Excellent conflict resolution skills, ensuring a harmonious work environment at all times.
  • Working under pressure and adaptability in dynamic environments.
  • High level of English and Spanish.
  • Commitment, values, and professional ethics, with a vocation for service.
  • Attention to detail and quality orientation in standards of cleanliness and presentation.
  • Knowledge of hotel management systems and inventories.
  • Collaboration with other departments for an efficient operation.
  • Availability and flexibility for rotating shifts.

    • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Familiar with Property Management Systems
  • Experience managing a department and Profit and Loss account

    • What will it be like to work for Hilton?

    The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all.

    We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment.

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