Business Analyst

Join Mars Petcare's Global Digital Products (GDP) Team as a Business Analyst in an exciting global role based in Madrid In this position, you will play a critical part in analyzing, streamlining, and managing cross-product operations while driving the execution of large-scale technology projects. Leveraging your marketing technology tools, you will collaborate with global stakeholders to deliver impactful solutions that enhance the well-being of pets and their families.

This is a unique opportunity to work in a global organization leading the way in pet care innovation, combining project analysis, management, and digital transformation expertise.

Key Responsibilities

Project Analysis

Work closely with global business and technical stakeholders to analyze and define requirements for cross-product initiatives.

Conduct detailed gap analyses to identify risks, inefficiencies, and opportunities for improvement in workflows and systems.

Develop comprehensive documentation, including business cases, process maps, and technical requirements.

Leverage data and insights to recommend actionable strategies that align with Mars Petcare's vision.

Project Management

Lead the planning, execution, and delivery of global digital projects, ensuring alignment with organizational priorities.

Develop and maintain project plans with clearly defined milestones, deliverables, dependencies, and risk mitigation strategies.

Coordinate cross-functional teams, ensuring seamless collaboration and communication across time zones.

Track and report project progress using tools like Jira, Confluence, or MS Project to ensure transparency and accountability.

Drive the integration and optimization of marketing technology tools, including Salesforce, Adobe Experience Cloud, Treasure Data, and analytics platforms.

Collaborate with global teams to implement and enhance tools that improve customer engagement, data insights, and operational efficiency.

Provide expertise in marketing automation, CRM, customer data platforms, and analytics solutions to support global digital initiatives.

Stay updated on industry trends and innovations in marketing technology to recommend best practices.

Cross-Product Collaboration

Collaborate with product managers, engineers, and business stakeholders to align cross-product dependencies and deliver impactful solutions.

Support the launch of new global initiatives, ensuring they are scalable, efficient, and aligned with business needs.

Prioritize backlog items and manage cross-product implementation for both ongoing projects and new pilots.

Data Analysis & Reporting

Design and maintain dashboards to track KPIs and project performance for global digital initiatives.

Use tools like Tableau, Power BI, or SQL to analyze complex data and generate actionable insights.

Prepare and present reports for senior leadership, highlighting progress, challenges, and recommendations.

Required Qualifications

Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field.

4-6+ years of experience in business analysis and project management, preferably in big tech, marketing technology, or global digital product teams.

Strong understanding of marketing technology tools, including Salesforce, Adobe Experience Cloud, Treasure Data, or similar platforms.

Proven experience managing cross-functional projects within global teams.

Advanced proficiency in tools like Tableau, Power BI, Jira, and Confluence.

Fluency in English (required); Spanish is a plus.

Preferred Qualifications

Experience working in a global environment, ideally in a big tech or pet care-related industry.

Certifications in project management (PMP, Scrum Master) or marketing technology (e.g., Salesforce or Adobe certifications).

Familiarity with customer data platforms (CDPs) and marketing automation tools.

Passion for digital transformation and the pet care industry.

Global Perspective : Ability to work across diverse teams and time zones.

Marketing Technology Savvy : Deep expertise in CRM, CDP, and marketing automation tools.

Analytical Thinking : Strong capability to transform complex problems into actionable insights.

Collaboration : Excellent interpersonal skills to drive alignment and cooperation.

Leadership : Ability to guide and influence stakeholders across all levels.

Adaptability : Comfortable navigating ambiguity in a dynamic global organization.

What We Offer

A global role in one of the world's leading pet care companies, with the opportunity to make a real impact on pets and their families.

A collaborative and forward-thinking work environment in Madrid.

Professional development opportunities to support your career growth.

Competitive compensation and benefits tailored to the Spanish market.

The chance to work on exciting global projects within a diverse, purpose-driven organization.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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