Technical Service Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Position : Technical Service Specialist

Responsibilities :

Primary Objective of Position

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for backup first line level one service and assisting with installations and deinstallations.

Major Accountabilities

• Provide first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)
• Schedule and perform planned maintenance (PM) activities
• Assist with instrument installations and deinstallations
• Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

Education :

Bachelor's degree or equivalent experience required. Bachelor's / Engineering degree in medical / electrical / mechanical or medical technology is preferred.

Background :

Impact of Position :

Perform planned maintenance activities, hardware and software upgrades (TSBs) and for backup first line level one service and assisting with installations and deinstallations.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is : N / A

In specific locations, the pay range may vary from the range posted.

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