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[BZS620] | Customer Service Representative With High Level Of

[BZS620] | Customer Service Representative With High Level Of

•Nombre Oculto •Barcelona, Cataluña, Spain
Hace 3 días
Salario
17.537,76 € anual
Descripción del trabajo

Who we are

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our accessible workplace fosters inclusion & empowers you to bring your whole self to work. Join us & contribute to a vibrant & innovative culture!

Our Client

We Care : Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.

We´re Curious : Proactive approach to problem-solving and a “can do” attitude.

We Achieve Together : Strong teamwork ethic, contributing to personal and team targets / SLA while working on personnel targets.

What you will be doing?

  • Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
  • You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions
  • Developing a sound understanding of the products and services offered by our client
  • Embrace our company values and act as a brand ambassador

Requirements

What skills & experience will you bring to us?

  • A fluent level of Danish with exceptional grammar and spelling skills
  • High level of English (Both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
  • A professional outlook and proactive approach to problem solving

    • Benefits

    What do we offer?

  • Start date : 14th October 2024
  • Contract : Temporary (3 month contract with 1-month probation period)
  • Part time : 20 hours / week
  • Working days / Hours : Monday to Friday from 11 : 00 am to 3 : 00 pm
  • Salary : €17,537.76 gross per year
  • Incentives : Top performance incentives
  • Holidays : 2 accrued days per month / 24 calendar holidays per year
  • Paid bank holidays + 1 extra day in lieu
  • Hybrid : 3 days per month at the office, the rest working from home
  • Training : 2 weeks of full time training fully based in the office
  • Office location : Barcelona (La Sagrera)

    • Other Benefits :

  • Best-in-class people engagement activities and programs
  • Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment
  • Employee Assistance Program - Free, confidential, and impartial guidance and support
  • Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
  • Option to sign-up for Discounted Private Health Insurance
  • Referral Program - Bring a friend and get a referral bonus.
  • Access to LinkedIn specialised training & courses.

    • Ready to Make a Difference?

  • Showcase your talent : Share your CV highlighting achievements and responsibilities.
  • Be you : No need for photos, age, marital status, or gender.

    • We're excited to meet you!

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