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Programmatic Solutions Consultant, Amazon Ads Global Sales

AmazonMadrid, Comunidad de Madrid, España

Hace 18 días

Descripción del trabajo

Programmatic Solutions Consultant, Amazon Ads Global Sales

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide.

Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in Madrid. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP.

A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.

You will advocate for customers in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, ensuring customers develop into proficient users of our DSP.

Key job responsibilities

Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives.
Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.
Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams.
Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers.

Minimum Requirements

Experience in digital advertising and client-facing roles.

Experience with annual brand and media planning.

Experience (technical and operational) with multiple domain areas of programmatic advertising technologies.

Bachelor’s degree in marketing, communications, or equivalent experience.

Experience owning relationships with programmatic decision-makers.

Ability to effectively present to and confidently communicate with business-to-business (B2B) customers.

Mandatory high level of English & Spanish language communication skills.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify and build.

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