Dutch Speaking Banking Support Specialist

Dutch Speaking Customer Experience Specialist in Valencia in online banking. With other wroles in Malaga and Barcelona.

You'll provide expert support to users, ensuring they have a seamless and efficient experience. If you're a native Dutch speaker with a strong customer service background, this is your chance to make a significant impact in a rapidly growing fintech company.

Tasks

Role Overview :

You’ll support Dutch users of a leading online banking app, primarily through chat. Your tasks include helping customers set up accounts, resolving transaction issues, identifying and escalating fraud cases, and ensuring overall satisfaction. You’ll also play a key role in onboarding new clients and improving internal processes.

Requirements

Who We’re Looking For :

Native Dutch speakers with at least a bachelor’s degree (or equivalent) and experience in customer-facing roles. You’ll be part of a vibrant, supportive team in a rapidly expanding company.

Benefits

What We Offer :

• Salary : from 1,600 EUR - 1,800 EUR per month.
• Benefits : Paid breakfast and lunch, health insurance, Spanish and mindfulness classes, fitness boot camps, and social activities like Friday evening drinks.
• Work Schedule : 39 hours / week, Monday to Friday during regular office hours.
• Career Growth : Join a fast-growing company with ample opportunities for advancement.

Good open opportunity to start working in the banking industry.

The mission we strive to fulfill is to find the best candidates for long-term employment. It is our aim to ensure a seamless onboarding process for both candidates as companies.

Besides, we work mainly with language-specific jobs and we can offer jobs in over 7 different languages.