Esta oferta de trabajo no está disponible en tu país.
Medical Services Specialist With Dutch And French Languages
buscojobs Españagijón, EspañaHace 4 días
Descripción del trabajoBilingual in Dutch and French (C1 / C2), English B2+. Excellent verbal and written communication skills. Experience in a call center and medical customer service preferred. Proficiency with IT, databases, and PCs. Strong problem-solving and organizational skills. Permanent, full-time, remote position. Benefits include paid holidays, medical insurance, hardware provision, and professional development access. Conduent values diversity and supports applicants with disabilities.
Medical Services Specialist with Dutch and French languages
Join to apply for the Medical Services Specialist role at Conduent.
Position Overview :
The Medical Services Specialist provides customer-focused support, serving as the primary resource for inquiries related to products and services. Utilizing healthcare experience and product / disease state training, the specialist communicates effectively via telephone, email, and written communication, handling a wide range of subjects including product information, pricing, patient education, and adverse experiences.
Key Responsibilities :
- Manage customer inquiries to successful resolution.
- Provide accurate product and disease information within guidelines.
- Deliver world-class customer service and resolve inquiries promptly.
- Communicate messages and product information to healthcare professionals and consumers.
- Evaluate and escalate calls as needed.
- Respond to non-phone inquiries (email, fax).
- Ensure compliance with industry regulations.
- Maintain up-to-date knowledge of products and industry trends.
- Record customer interactions accurately.
- Share insights and collaborate with team members.
Qualifications :
Additional Information :
J-18808-Ljbffr
Crear una alerta de empleo para esta búsqueda
Specialist Dutch And • gijón, España