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Madrid Office & Commercial Administrator

Madrid Office & Commercial Administrator

Swift SoftwareMadrid, Comunidad de Madrid, Spain
Hace 15 días
Descripción del trabajo

Madrid Office & Commercial Administrator page is loaded

Madrid Office & Commercial Administrator

Apply locations Madrid, Spain time type Full time posted on Posted 2 Days Ago job requisition id 2024-14028

About the Role

The Office and Commercial Administrator will play a key role in ensuring the smooth operation of the Madrid office while providing essential commercial support to the EMEA Business Development team. This role is pivotal in enhancing team efficiency, customer satisfaction, and overall well-being of the Madrid staff.

Office Management & Facilities

  • Support the Office Manager and Site Manager in day-to-day operations.
  • Ensure the security and proper functioning of the office premises.
  • Manage office supplies and facilities, ensuring they meet team requirements.
  • Contribute to fostering a positive and supportive office environment that enhances the well-being of Madrid-based staff.

Commercial Support

  • Act as a point of contact for customer inquiries , ensuring timely and effective coordination with internal teams.
  • Assist customers during the onboarding process , including participating in initial contact calls to build strong client relationships.
  • Provide ongoing support to Account Managers and the CA EMEA team to achieve business objectives.
  • Serve as a back-up for other offices, promoting collaboration and sharing critical information across the region.
  • Business Development & Campaign Management

  • Contribute to the management of campaigns and the organization of onsite and virtual events to support customer engagement and business growth.
  • Maintain and keep updated the Iberian customer database to ensure accurate and accessible information.
  • Support the Iberian BD team in achieving its objectives, assisting with initiatives that drive commercial success.
  • Required Skills and Qualifications

  • Strong organizational and administrative skills with a focus on detail and efficiency.
  • Proven ability to manage multiple tasks and prioritize effectively.
  • Excellent communication skills, both written and verbal, with the ability to interact confidently with internal and external stakeholders.
  • Customer-oriented mindset with the ability to support and assist clients effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM tools is a plus.
  • Ability to work independently as well as collaboratively within a team.
  • Professional fluency in Spanish and English (required).
  • What we offer

    We put you in control of your career.

    We give you a competitive package.

    We help you perform at your best.

    We help you make a difference.

    We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran / military status.

    About Us

    Swift doesn’t stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.

    Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country.

    We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at Swift has real impact too — an impact that matters every day. Which is why you matter to us.

    Joining Swift gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.

    Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.

    At Swift we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day.

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