Technical Support Specialist

Seeking a skilled technical support specialist to provide high-quality assistance to end-users.

Job Description

This role involves delivering IT support for issues related to computers, printers, hardware, and software. Responsibilities include providing walk-up assistance to employees, logging and resolving tickets, creating knowledge base articles, and managing inventory.

Key Skills and Qualifications

To be successful in this position, you will require :

• Prior experience in IT support, both onsite and remote.
• Solid knowledge of hardware and software troubleshooting in corporate environments.
• Strong documentation and communication skills.
• A customer-oriented, proactive, and team-focused attitude.

Benefits

We offer a comprehensive package including :

About Us

We are a technology company committed to innovation and excellence. We prioritize knowledge exchange and community involvement.