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IT Onsite Support
SIXMadrid, ESHace 15 días
Descripción del trabajoCompleted training in the IT field Confident handling of MS Office, ticket systems, Windows, and mobile devices (iOS and Android) Ability to work reliably, self-organized, and flexibly in a fast-paced environment with high customer and service orientation Willingness to work outside of normal working hours and on bank holidays (this is economically compensated) In addition to Spanish, good knowledge of English. Some German knowdledge will be highly valued
What You Will Do
- Reception, qualification, and prioritization of incidents, questions, and service requests
- Handling disruptions in Onsite Support (including user contact)
- Advising users on questions about our DWS platform
- Support in the staging process
What You Bring