Spanish Customer Service Representative

Overview

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Nuitée is building the API backbone for the global travel industry. Founded in 2017, Nuitée aims to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” We enable seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, delivering reliable travel products through a robust platform that simplifies complex supplier networks and provides direct access to hotel inventory with better pricing, coverage, and technology. Our teams span across the globe with hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, and we’re trusted by industry leaders such as Hopper, Expedia, Priceline, Google, and Uber.

Now backed by leading VCs and investors, Nuitée is positioned to redefine the B2B travel market, streamline hotel operations, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of delivering AI-powered, smarter, and more personalized travel experiences for a new era.

About the Role

We are looking for a dedicated Customer Service Representative to join our team. The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills.

Key Responsibilities

• Listening to customer concerns and providing information, answers, or responses.
• Handling customer complaints and processing returns effectively.
• Handling customer enquiries via telephone and email by providing accurate information regarding products and product applications and processing telephone orders accordingly.
• Cross-team collaboration.

Our Ideal Candidate

Why Nuitée?

At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it.

By joining Nuitée, you’ll be part of a team that builds a category-defining platform on a global scale, innovates with industry leaders, and contributes to the next phase of travel technology.

Role Details

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