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Customer Support - Spanish - Porto
Dila RecruitmentMadrid, Madrid, SpainHace 6 días
Descripción del trabajoNative / fluent in Spanish both verbal and written (C2 level). Fluent in English (minimum B2 level) Ability to listen actively identify apply and explain service with expertise clarity and solve issues in the first contact with customers Ability to handle stressful situations Previous Contact Centre or Customer Service experience (preferable) Enthusiastic and skilled in technology applications (using a smartphone tablet or computer) Good and customer-friendly service Curious and persistent in solving issues Organized and can keep a cool head even in stressful situations Modern office in a city center with open spaces easy to access with public transportation Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Relocation support Monthly meal allowance and much more
Position : Customer Support
Location : Porto Portugal
Employment type : Full-time
DUTIES AND RESPONSIBILITIES :
- Provide support to customers by phone email chat and social media channels
- Handle with all questions and inquiries about products and services
- Actively work on the optimisation of all processes related to customers
- Closely work with other together with other departments for example Sales and Marketing
REQUIREMENTS :
BENEFITS :
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1
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Customer Support • Madrid, Madrid, Spain