Upsell Specialist

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

Working in an ever-changing, scale-up where things are messy, and resources are limited isn't for everyone. If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we’re probably not for you. However, if you love bringing order to chaos, inventively solving problems, and prioritizing your own path within ambiguity, then you're likely to love it here.

The people you’ll like to work with and things you'll enjoy impacting :

As an Upsell Specialist in our sales team, your objective will be to increase revenue by convincing existing B2B customers to activate additional functionalities in our application, through phone calls and previous research of the customer's profile / needs.

Requirements

Essentially, to ensure you succeed in this role you’re going to need…

• Experience in phone sales, upselling / cross-selling or similar.
• You are customer-oriented and have excellent listening, persuasion, negotiation, and speaking skills.
• You are organised and responsible, which enables you to meet set targets.
• Positive and proactive attitude, commitment, and ownership of work. Team player.
• Knowledge of CRM such as Salesforce is an advantage.
• Experience in the beauty or tech sector is a plus.
• At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.

Benefits

Sounds interesting? Apply by completing the recruitment form : )  We're waiting for you!

Our Diversity and Inclusion Commitment :

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at [email protected] , so we can best support you.

We pride ourselves on being people-first at Booksy, which means you know a human will always review your application. It also means that many of our team are taking a well-deserved break over the festive period. This might cause a little delay in you hearing from us. If we don’t respond by the end of 2024, we’ll definitely be in touch soon into the new year. Thanks for your interest and patience.

Booksy Team