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Norwegian Technical Support Advisor ES

Job SquadBarcelona, Cataluña, Spain

Hace más de 30 días

Descripción del trabajo

Reference : WEBA

For our client, it's about finding a bold, strong-minded, and enthusiastic new person who doesn't take a refusal as an answer.

The company enriches the customer experience and business solutions to create lasting value for the world's most interesting companies. They do everything from helping customers to creating smarter, more human customer experiences. The company has offices all over Europe.

For this position, you will have the training to explain your missions, your days, the values of the company and more generally what the company expects from you for this position.

You will also have 23 paid vacation days and you will be able to take advantage of the many advantages that the company offers you.

Your missions :

Maintaining customer relationships through the phone.
Providing customers with product knowledge.
Effectively managing all inbound incidents, such as calls and emails.
Collecting information from customers and solving technical problems.

What we are looking for :

Willingness to learn and apply new technologies.

Analytical skills.

Good skills and technical knowledge in the field.

Excellent communication skills.

Ability to operate in high-pressure situations.

Norwegian mother tongue, able to communicate in English - orally and in writing.

Job details :

CDI type contract 39h / week

3 months notice

You will have the relocation pack for the plane ticket + housing assistance

If you want to live in beautiful Barcelona and work for a well-established company, this is the perfect place for you!

Hours : 39 hours per week - Monday to Sunday.

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