L1 Technical Support Specialist - German Speaker

phone and e-mail communication are used only occasionallyYou actively shape the digital future of our customers and make a significant contribution to their stability and satisfaction. #weshapethefutureAnalyse, solve and document user problems directly remotePerform administrative tasks and keep internal processes updatedMonitoring inquiries, faults and incidents until they are finally resolvedYour profile ð️At least 2 years of Experience in technical 1st level support Experience with managing users and devices (Microsoft 365 environment is a plus)Basic knowledge of Microsoft Entra, Microsoft Endpoint Manager (Intune)ServiceNow and ITIL knowledge would be a plusYou have a customer and service-oriented personality as well as a committed, independent way of workingA motivated, communicative and reliable person who likes to take on responsibility and feels comfortable in a lively, growing environmentYou are a proactive person, have a curious mindset and a passion for technologyVery good German (C1) and good English skills (at least B2)You’re passionate about technology and continuously look for ways to learn and evolvePlus point :

you can use the grill well ðIf your experience looks a little different from what we’ve identified and you think you can add value to our crew, we’d love to learn more about you.What we offer ðPermanent contract with competitive salary package, plus interesting fringe benefitsBeing based in Barcelona or nearby, you'll have the flexibility to work from home according to your needsWork and evolve with the latest technologies from the Microsoft ecosystemStructured career development plan based on your professional goalsYearly training budget, Microsoft Certifications and bi-weekly “Tech Lunches“Choose your hardwareFree language classesOne additional week of vacation for Corporate Social ResponsibilityAnnual team event in SwitzerlandA dynamic environment and a unique team spirit!How to find out if this is the next step of your career :

Apply ðDiscovery call with HR ð§Interview - video call with Team Lead and Team Member ðFinal assessment ðð»ð§¡ Our commitment :

to give you feedback on each step, both in positive and negative casesFull-Time