Technical Customer Service Advisor (Danish Speaker)

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?

Then this job in sunny and vibrant Barcelona might be for you!

Your responsibilities and impact working as a Technical Customer Service Specialist will be :

• Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat, and email.
• Assisting new customers with their account activation, transaction status queries, and financial requests.
• Maintaining and updating the customers' accounts.
• Ensuring high-quality service and maintaining strong customer relationships.

What's in it for you?

Skills, qualifications and interests you need to succeed in this role :

Your Future Company :

This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.

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