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Customer Service Representative in Barcelona!

Customer Service Representative in Barcelona!

Cross Border TalentsMadrid, ES
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Exciting Opportunity : Customer Service Representative (Slovenian) in Barcelona!

Position : Customer Service Representative (Slovenian)

Location : On-site in Barcelona

Employment Type : Full-time (38.5h / week) with a Temporary Contract

Join our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company! If you're passionate about delivering top-notch customer service and love working in a multicultural environment, this is the role for you.

What Youll Do :

  • Engage with international travelers and accommodation suppliers, understanding and addressing their needs with the highest level of service.
  • Handle inquiries related to services, payments, and technical requirements via email and phone.
  • Ensure smooth communication by providing accurate information and following set processes.
  • Be the go-to problem solver, navigating tricky situations with a positive and motivated mindset.

What Were Looking For :

  • Languages : Slovenian (C2) and advanced English.
  • Skills : Strong communication, interpersonal abilities, and PC proficiency (Office 365, CRM Database).
  • Mindset : Solution-driven, goal-oriented, and adaptable to changing priorities.
  • Experience : Prior customer service or contact center experience is valued.
  • Location Flexibility : Ability to work on-site and remotely (within 100km of the office).

    • What We Offer :

  • Feel Good Program : Enjoy Spanish lessons, fun activities like beach volleyball and roller skating, and quizzes with prizes!
  • Health Insurance : Free private health insurance upon receiving a permanent contract.
  • Flexible Benefits : Nursery school transport options after probation.
  • Work Environment : Modern offices well-connected by public transport, near the Glories shopping mall (Westfield).
  • Perks : Free coffee every day and fresh fruit once a week.
  • Career Growth : Be part of a leading department with excellent learning and development opportunities.
  • Training : 3 weeks of initial training with ongoing personal coaching.

    • Ready to embark on this exciting journey with us? Apply now and take the next step in your career!