Description : Do you want to work in a leading company in environmental services? Multinational present on 5 continents, with more than 3,500 employees in Spain, has achieved a leading position in the energy management and saving sector, as well as CO2 emission control. Our operating philosophy is based on cost optimization, in order to meet the needs of our customers, we share energy savings and provide long-lasting solutions with a total guarantee of results. In this role you will be part of the Facilities Management team that provides services to an important retailer. As junior Facilities contract manager you will liaise with the supply chain on a day to day basis in order to maximize FM service delivery standards and assist in creating a world class retail environment in a dynamic, safe, challenging and enjoyable environment.
Your top responsibilities :
- Deliver FM Standards through management of the FM supplier base and co-ordination with the FM department to ensure that stores can trade at all times.
- Monitor performance for the FM supplier base to continuously improve the service delivery and ensure standards are achieved.
- Conduct supplier performance reviews including service quality audits and verification of PPM programmed visits.
Liaison with client management team :
Attend store visits, deal with any of their FM related concerns, check the outstanding items on the CMMS system as well as review works and issues during the visit.Feedback key findings from store visits through structured visit reports to FM department to suggest improvement and follow-up action plan.Create and maintain a visit plan to ensure each store in his / her allocated area gets at least one full visit every six months.Managing the FM supplier base on a day to day basis :
Continually monitor the helpdesk system to ensure maintenance requests in the stores are dealt with within the contractually allocated parameters.Monitor and manage spend in all maintenance, energy and waste categories and liaise with client and Supplier Performance manager with regards to any potential deviations from budget.Review all supplier quotations and consider necessity, alternative solutions, value, compliance.Review CAFM usage and liaise with contractors, store management or finance as required to correct any anomalies.Full understanding of the contractual FM framework and its KPI / SLA Register.Requirements :
Fluency in English and Spanish is essential.Strong planning and organizational skills.Natural communicator and relationship builder.Willing to travel and be available 24 / 7 in case of emergency response requirements.Experience in a FM supplier base operations and retail management where liaison functions in a multi-site environment are required can be a plus.J-18808-Ljbffr