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UX Designer & Researcher

Omega CRMsant cugat del vallès, España

Hace más de 30 días

Descripción del trabajo

Omega CRM Consulting is seeking a UX Designer & Researcher to collaborate with a leading global pharmaceutical company.

UX Design :

We require a User Experience Designer to work closely with a product team, responsible for :

Establishing best-in-class design patterns and interactions to meet user needs
Redesigning the end-to-end experience following a recent rebrand
Conducting design reviews with stakeholders and providing usability guidance
Iterating solutions based on stakeholder input and user feedback
Creating and updating screen mockups using FIGMA
Developing UX assets to support user research, solution development, and regulatory reviews

User Research :

The role involves conducting user research across Australia, US, UK, France, and Italy to inform UX strategy and define potential use cases for the Pet App and Vet Portal.

Developing user research plans and coordinating with vendors

Presenting results and collaborating with developers, designers, stakeholders, and product owners

Refining designs based on reviews and feedback

Monitoring feature success and gathering ongoing feedback

Advising the product team on user-centered development

Formulating hypotheses for testing

Creating user and customer personas and journeys

Planning and executing research in five countries

Handover of all source files

Experience & Skills :

Minimum 5 years in UX Design for digital products

At least 3 years in UX Research

3+ years in a global, cross-functional environment

Experience in Animal Health is a plus

Fluent English required

What We Offer :

Permanent contract

Flexible schedule and work-life balance

Training and certifications

Home office options

Flexible benefits (public transport, meal vouchers, etc.)

Health insurance

Our commitment to societal betterment

About Us :

We are a global digital company focused on transforming customer experiences through technology and data, serving various industries including retail, life sciences, manufacturing, education, and more. As a top Salesforce partner in Europe, our team of over 500 diverse professionals values knowledge, innovation, and collaboration, fostering a culture aligned with our core values of talent, flexibility, commitment, and innovation.

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Ux Designer • sant cugat del vallès, España