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UX Designer & Researcher

UX Designer & Researcher

Omega CRMsant cugat del vallès, España
Hace más de 30 días
Descripción del trabajo

Omega CRM Consulting is seeking a UX Designer & Researcher to collaborate with a leading global pharmaceutical company.

UX Design :

We require a User Experience Designer to work closely with a product team, responsible for :

  • Establishing best-in-class design patterns and interactions to meet user needs
  • Redesigning the end-to-end experience following a recent rebrand
  • Conducting design reviews with stakeholders and providing usability guidance
  • Iterating solutions based on stakeholder input and user feedback
  • Creating and updating screen mockups using FIGMA
  • Developing UX assets to support user research, solution development, and regulatory reviews

User Research :

The role involves conducting user research across Australia, US, UK, France, and Italy to inform UX strategy and define potential use cases for the Pet App and Vet Portal.

  • Developing user research plans and coordinating with vendors
  • Presenting results and collaborating with developers, designers, stakeholders, and product owners
  • Refining designs based on reviews and feedback
  • Monitoring feature success and gathering ongoing feedback
  • Advising the product team on user-centered development
  • Formulating hypotheses for testing
  • Creating user and customer personas and journeys
  • Planning and executing research in five countries
  • Handover of all source files
  • Experience & Skills :

  • Minimum 5 years in UX Design for digital products
  • At least 3 years in UX Research
  • 3+ years in a global, cross-functional environment
  • Experience in Animal Health is a plus
  • Fluent English required
  • What We Offer :

  • Permanent contract
  • Flexible schedule and work-life balance
  • Training and certifications
  • Home office options
  • Flexible benefits (public transport, meal vouchers, etc.)
  • Health insurance
  • Our commitment to societal betterment
  • About Us :

    We are a global digital company focused on transforming customer experiences through technology and data, serving various industries including retail, life sciences, manufacturing, education, and more. As a top Salesforce partner in Europe, our team of over 500 diverse professionals values knowledge, innovation, and collaboration, fostering a culture aligned with our core values of talent, flexibility, commitment, and innovation.

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