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Functional relationship manager security and compliance • Madrid

Última actualización: hace 6 horas
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Service Relationship Manager

Service Relationship Manager

Experian GroupMadrid, Comunidad de Madrid, España
Our Service Relationship Managers guide Client Advocacy and Satisfaction for our most strategic Clients & Partners, primarily our Cloud Clients. As a Service Relationship Manager, you will be passio...Mostrar másÚltima actualización: hace 9 días
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Relationship Operations Manager

Relationship Operations Manager

Trolley AImadrid, España
Join to apply for the Relationship Operations Manager role at Trolley AI.Join to apply for the Relationship Operations Manager role at Trolley AI. Get AI-powered advice on this job and more exclusiv...Mostrar másÚltima actualización: hace 27 días
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ERP Security, Risk and Compliance Officer

ERP Security, Risk and Compliance Officer

Hitachi RailMadrid, Comunidad de Madrid, España
ERP Security, Risk and Compliance Officer.Be among the first 25 applicants.The ERP Security and Compliance Officer is responsible for overseeing ERP security and ensuring compliance with company po...Mostrar másÚltima actualización: hace 13 días
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Head of Cyber Security Governance, Risk and Compliance

Head of Cyber Security Governance, Risk and Compliance

Tunstall EspañaMadrid, Comunidad de Madrid, España
We are currently recruiting for a Head of Governance, Risk and Compliance , reporting to the Global Chief Information Security Officer (CISO), to lead our Governance, Risk and Compliance teams, ens...Mostrar másÚltima actualización: hace 10 días
Business Relationship Manager

Business Relationship Manager

WhatJobsMadrid, Kingdom Of Spain, España
Are you a Business Relationship Manager seeking a new interesting challenge? If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! ✍️WHAT WILL YOU DO...Mostrar másÚltima actualización: hace 11 días
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Procurement Compliance Manager, Procurement Policy and Compliance

Procurement Compliance Manager, Procurement Policy and Compliance

Amazon, , Spain, España
The Procurement Compliance Specialist role will be responsible for the planning, management and execution of the audits & compliance activities within the Global Procurement Organization (GPO).This...Mostrar másÚltima actualización: hace más de 30 días
Head of Cyber Security Governance, Risk and Compliance

Head of Cyber Security Governance, Risk and Compliance

Tunstall SpainMadrid, Community of Madrid, ES
Quick Apply
We are currently recruiting for a.Head of Cyber Security Governance, Risk and Compliance.Global Chief Information Security Officer (CISO), to lead our Governance, Risk and Compliance teams, ensure ...Mostrar másÚltima actualización: hace 29 días
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Broker Relationship Manager

Broker Relationship Manager

QBEMadrid, Comunidad de Madrid, España
Leveraging our deep expertise and insights QBE offers commercial personal and specialty products and risk management solutions to help people and businesses manage risks. Today we employ more than 1...Mostrar másÚltima actualización: hace 19 días
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Broker Relationship Manager

Broker Relationship Manager

QBE EuropeMadrid, Comunidad de Madrid, España
Time Type : Full time Worker Type : Employee.Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and busine...Mostrar másÚltima actualización: hace 27 días
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ERP Security, Risk and Compliance Officer

ERP Security, Risk and Compliance Officer

Thales, , Spain, España
Una carrera en Hitachi Rail te ayudará a tener un legado.Con actividades en todos los rincones del mundo, nuestro trabajo está a la vanguardia de la transformación digital y la tecnología.Desde la ...Mostrar másÚltima actualización: hace 12 días
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Risk and Compliance Manager

Risk and Compliance Manager

Tree-Nation NEOVEE SOLUTIONS, SLmadrid, España
Work smart, have fun and make an impact!.Our purpose is to guide all companies toward a sustainable world.EcoVadis is the leading provider of business sustainability ratings.Our solutions are backe...Mostrar másÚltima actualización: hace más de 30 días
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Head of Cyber Security Governance, Risk and Compliance

Head of Cyber Security Governance, Risk and Compliance

Tunstall Healthcare GroupMadrid, Comunidad de Madrid, España
We are currently recruiting for a.Head of Cyber Security Governance, Risk and Compliance.Global Chief Information Security Officer (CISO), to lead our Governance, Risk and Compliance teams, ensure ...Mostrar másÚltima actualización: hace 12 días
Service Relationship Manager

Service Relationship Manager

ExperianMadrid, Madrid, Spain
Our Service Relationship Managers guide Client Advocacy and Satisfaction for our most strategic Clients & Partners our Cloud Clients. As a Service Relationship Manager you will be passionate abo...Mostrar másÚltima actualización: hace 11 días
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Risk And Compliance Manager

Risk And Compliance Manager

buscojobs Españamadrid, España
Are you ready to take the guide in shaping the future of global travel retail marketing? As a Senior Consumer Marketing Manager, you’ll play a pivotal role in driving brand growth and consumer enga...Mostrar másÚltima actualización: hace 6 horas
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Relationship Manager

Relationship Manager

Freedom Finance Europe Ltd.Madrid, Comunidad de Madrid, España
Freedom24 is the investment platform of Freedom Holding Corp.NASDAQ : FRHC), a global financial group with over 400,000 clients worldwide. Our platform gives access to more than 1 million financial i...Mostrar másÚltima actualización: hace 12 días
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Tenant Relationship Manager

Tenant Relationship Manager

HITO SolutionsMadrid, Comunidad de Madrid, España
Be among the first 25 applicants.About The Job Tenant Relationship Manager.Nos encontramos en la búsqueda de un.Responsable de Atención al Inquilino. Operaciones de una empresa gestora de activos in...Mostrar másÚltima actualización: hace 27 días
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Risk and Compliance Manager

Risk and Compliance Manager

ScaniaMadrid, Comunidad de Madrid, España
Are you ready to take the guide in shaping the future of global travel retail marketing? As a Senior Consumer Marketing Manager, you’ll play a pivotal role in driving brand growth and consumer enga...Mostrar másÚltima actualización: hace 19 días
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Senior Manager, Contracts and Compliance

Senior Manager, Contracts and Compliance

Global Fishing Watchmadrid, España
Senior Manager, Contracts and Compliance.Join to apply for the Senior Manager, Contracts and Compliance role at Global Fishing Watch. Senior Manager, Contracts and Compliance.Join to apply for the S...Mostrar másÚltima actualización: hace más de 30 días
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Business Relationship Manager

Business Relationship Manager

Tata Consultancy ServicesMadrid, Community of Madrid, España
If your answer is yes, it’s your lucky day so keep reading,.Serve as the primary point of contact and trusted advisor for key clients in the insurance and financial services sectors.Build and nurtu...Mostrar másÚltima actualización: hace 23 días
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Service Relationship Manager

Service Relationship Manager

3C Deutschland GmbHmadrid, España
Ready to make a difference? Experian has evolved into a global tech company, specializing in data and analytics.We are passionate about unlocking the power of data to transform lives and create opp...Mostrar másÚltima actualización: hace 9 días
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Service Relationship Manager

Service Relationship Manager

Experian GroupMadrid, Comunidad de Madrid, España
Hace 9 días
Descripción del trabajo

Our Service Relationship Managers guide Client Advocacy and Satisfaction for our most strategic Clients & Partners, primarily our Cloud Clients. As a Service Relationship Manager, you will be passionate about service and dedicated to putting our client's needs at the center of everything you do. You will excel at developing relationships across a global geography and act as the voice of the client, advocating for them within the business. Your role will involve leading service improvements across the end-to-end client journey to deliver value and foster client loyalty. You will provide measurable improvements, develop creative solutions, and work collaboratively by orchestrating and influencing partners across markets and teams. As the operational single contact point for clients, you will ensure consistency and simplicity in client engagement, making it easy to work with us. Managing client escalations through to successful resolution, you will support and influence client partners, gaining a deep understanding of their business, solutions, and needs. You will identify opportunities to develop our business and service relationships, sharing best practices within your client's environment. As our market service expert, you will oversee our Service Level Agreement documentation, support deal processes, and assist with custom client support requests by understanding client needs, proposing appropriate options, and engaging relevant areas for guidance and approval.

Main Responsibilities

  • Lead client-facing service reviews and develop workable improvement plans.
  • Support sales opportunities and account plans as a trusted client partner, influencing NPS targets.

What you'll bring

  • Minimum 5 years of experience in a customer-facing management role.
  • Proven success in customer management, delivering measurable results and benefits.
  • Experience managing client relationships from operational to senior management levels within complex, multinational environments.
  • Demonstrated success in supporting sales, especially in IT solutions.

    • About Experian

    Experian is a global technology company specializing in data and analytics, committed to transforming lives through data. With over 125 years of experience, we help economies and communities flourish. Our 22,000 employees across 30+ countries believe in growing possibilities for everyone.

    Experience and Skills

  • At least 5 years in a customer-facing management role.
  • Experience in client management and delivering business benefits.
  • Ability to manage complex operational and business issues in a multinational matrix environment.
  • Competitive compensation and bonus plans.
  • Core benefits including stock discounts and wellness programs.
  • Flexible, hybrid work environment.
  • Flexible time off, volunteer leave, and paid holidays.

    • Additional Information

    We celebrate individuality and prioritize our people through DEI initiatives, work / life balance, development, and wellness. Recognized as a Great Place to Work and other accolades, we promote an inclusive culture where everyone can succeed regardless of gender, ethnicity, religion, or ability. If accommodations are needed, please inform us early.

    Join us in creating a better tomorrow. Find out what it's like to work for Experian .

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