Dj967 | technical officer for the drug screening platform Empleos en Valencia

Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.

Behind the brand.

Welcome to the Online Payment Platform! Based in the Netherlands, they are a cutting-edge scale-up revolutionizing the online payment landscape. With their innovative solutions, they empower businesses to navigate the complexities of digital transactions with ease and security. As they rapidly expand, their mission is to simplify payment processes, enhance user experiences, and drive growth for their clients. Join us as they lead the charge in shaping the future of online payments!

How you make an impact.

Provide top-notch support to B2B customers via phone, email, and chat

Collaborate with customers to identify effective solutions

Brainstorm with colleagues to enhance the Customer Experience

Handle troubleshooting, innovation, and change management daily

Utilize the latest technology and AI to develop expertise

Manage payment inquiries from sellers and buyers on various platforms

Improve Trustpilot reviews and company NPS through exceptional service

Flag and escalate customer queries while proposing suitable solutions

Optimize business processes to enhance the customer journey

What we value in you.

Native-level proficiency in Dutch and C1 level in English

Customer service is second nature to you, prior experience in the field is an advantage

Exceptional communication skills that facilitate meaningful interactions

A keen interest in innovation, including chatbot integrations

Proactive and solution-oriented mindset to tackle challenges effectively

Ability to think outside the box and consistently deliver customer solutions

A technical or financial background is a plus

Proficient with computers and possess lightning-fast typing skills

The extras you’ll love.

Experience a vibrant start-up culture while collaborating with some of the coolest brands in Europe

Breakfast and lunch on us – because fueling your day matters

Spanish health insurance – we've got your well-being covered

Free Spanish classes – unlock a new language and immerse yourself in the local culture

Career growth opportunities – take your skills to the next level with endless development paths

Monthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting

Relocation support – we’ll help you settle into Spain smoothly, from handling admin to offering tips on local life

Join us for more than just a job—be part of an unforgettable journey!

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