The Sales Support Specialist shall provide the first level of interface with a defined set of Kerry Customers, as well as supporting specific account Managers on key defined tasks.
They will be responsible for ensuring customers are dealt with in an efficient, timely manner ensuring a best in class commercial support for the Southern Europe Distribution organization.
Key responsibilities
- Responsible for utilizing Kerry Systems (SFDC) on behalf of Customer Portfolio
- Creation of Opportunities, call reports, samples, tech / regulatory docs, quotes etc.
- Ensuring opportunities and all customer information are up to date.
- Entering Pricing request in the current system (SFDC) for customer base and occasionally on behalf of the Sales Team. Issuing price quotes and follow up to understand if accepted or rejected and reflecting in systems. Support the Mainland Sales / Finance team with preparation, issuing and progress of annual price letters.
- Sales link to customer care in Naas for base of customers, ensuring full knowledge of key customer issues and actions.
- Provide Sales Support for defined strategic accounts and direct Manager.
- Support Manger on customer presentations and site visits.
- Ad hoc sales support as required by Manager
Qualifications and skills
Candidate should preferably have a bachelor’s degree in a related field (or equivalent level of experience)Strong project management Skills.At least 3-5 years of experience working cross functionally – particularly Sales, RDA, Supply Chain and FinanceExcellent communication and presentation skillsEnglish, Spanish and Italian are required (French is a plus)Strong analytical skillsStrong MS Office skills, particularly Excel and PowerpointGood planning and organizational skills, with strong focus on rigorous execution.Good interpersonal and communications skills.Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter : #LI-VP2
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