Customer Service Representative For The Dutch Market

Our client Is a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they're committed to sustainability, innovation, and social responsibility. We're seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers. What’s your Mission? - Customer Support :

Provide top-notch support to customers through various channels (phone, email, chat, social media) by addressing inquiries, resolving issues, and offering tailored solutions.

• Product Knowledge :

Develop a deep understanding of our product range to accurately answer questions and assist customers effectively.

Analyse customer concerns, identify root causes, and implement effective solutions to ensure customer satisfaction.

Promote our brand values and foster positive customer experiences through every interaction. RequirementsYour Experience, Our Future - Language Proficiency :

Fluency in Dutch with excellent written and verbal communication skills.

Strong English language proficiency (written and spoken).

A genuine passion for helping people and delivering exceptional customer service.

The ability to understand and respond to customer needs with empathy and compassion.

Strong attention to detail and the ability to manage multiple tasks efficiently.

A proactive approach to problem-solving and a commitment to finding innovative solutions. Benefits- Start Date :

December 2025- Hours :

39 hours / week- Work Schedule :

Monday to Friday - 9 :

00 am to 6 :

00 pm- Salary :

18,095 gross per year- Holidays :

24 working holidays / 2 accrued days per month- Work Model :

Hybrid (6 days per month at the office)- Training :

Monday to Friday - 9 :

00 am to 6 :

00 pm - 3 weeks of training- Office Location :

Barcelona (La Sagrera) Additional Perks :

Ongoing training and development.

Confidential counselling and resources.

Exclusive offers and rewards.

Discounted health insurance.

LinkedIn learning and certifications.

Bring a friend and get a referral bonus.