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HR System Integration Analyst

gategroupMadrid, Comunidad de Madrid, España

Hace 15 días

Descripción del trabajo

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Join a growing family that is shaping the future of culinary experiences!

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries / territories across all continents.

We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.

Job Summary

This position’s primary responsibility is to manage the spread, operation, and support of HR applications integrations within the company. Responsible for managing and supporting HR applications and integrations activities for multiple software applications around the world. This will require the HR Systems Integration Analyst to have strong working knowledge of the HR applications, software development lifecycle, requirements and documentation, strong analytical & problem-solving skills and strong mentoring skills. Especially important are leadership skills and experience managing in a distributed resource environment.

Main Duties & Responsibilities

Working with Global / Local HR teams to gather and define functional requirements along with detailed data item interface mappings.
Managing the integration vendors and key HR contracts such as Workday, Kronos licenses and also the integration support team.
Creates and maintains quality technical and functional design documents.
Investigate problem areas in the application and its customizations and evaluates the business processes against the standard application capabilities.
Coordinate the build of new customizations according to high quality standards.
Assist in the creation and maintenance of reference materials for the HR applications and integrations architecture, metadata, support and training.
Manages the status of the problems using a global support system and to keep manager and stakeholders informed about the statuses of reported problems.
Works closely with the Integrations manager to ensure all projects and initiatives are aligned with defined business demands.
Supports the implementation of standard group applications and the retirement of local non-group solutions. Advises users on the correct usage of the supported applications.
Stays current on industry practices and issues, assessing and communicating their potential impact on the business.
Attend / participate in meetings that pertain to assigned responsibilities and complies with all corporate and departmental policies / procedures and applicable governmental regulations.
Coordinate software tests outside of normal business hours as and when required.
Other duties and responsibilities as assigned, which may include cross-utilization within the department or with other departments.

Core Competencies & Requirements

Education :

Bachelors or master’s degree in Maths / Statistics / Analytics / Computer Science / MIS with IT focus

Work Experience :

3+ years of IT management experience leading HRIS and integration teams.

Experience managing projects and leading teams of 7+ developers.

Experience working with internal and external customers, including stakeholders at all organizational levels.

Familiarity with the airline catering industry (desirable).

Demonstrated experience applying development and testing methodologies, managing SLAs, and analyzing performance metrics.

Experienced in stakeholder communication, including conveying technical issues and project updates in business terms.

Good understanding of commercial and financial implications of operational changes.

Technical & Language Skills :

Excellent communication skills in spoken and written English; additional European languages such as German or French are a plus.

Proficiency in Microsoft Office products (Word, Excel, Outlook, Access, SharePoint)

Core Competencies Required :

Technical Expertise : Applies deep knowledge of enterprise systems, tools, and platforms to ensure operational reliability and technical soundness. Understands the architecture and dependencies required to maintain effective and scalable solutions.

Analytical Thinking & Problem Solving : Uses logical reasoning and structured analysis to assess complex issues, identify root causes, and develop practical, data-informed solutions. Proactively evaluates risks and recommends mitigation strategies.

Project and Partner Coordination : Efficiently manages timelines, dependencies, and resources across internal teams and external vendors. Builds strong, trust-based relationships to align efforts, maintain accountability, and deliver shared outcomes.

Communication and Collaboration : Communicates clearly across technical and non-technical audiences and geographies. Demonstrates strong interpersonal and intercultural skills, with the ability to convey information, build consensus, and maintain transparency.

Individual Leadership & Execution : Demonstrates ownership, initiative, and reliability in driving tasks to completion. Manages multiple priorities effectively, models high performance standards, and positively influences peers through a solutions-oriented mindset.

Adaptability & Continuous Learning : Thrives in dynamic environments, embracing change with flexibility and resilience. Seeks feedback and learning opportunities to continuously improve skills, processes, and performance.

Business Acumen & Strategic Alignment : Understands the broader business context and aligns actions with strategic objectives. Considers commercial and operational impacts when making decisions and contributes to value-driven outcomes.

07 July 2025

Candidates must have the right to live and work in Spain.

Applications are expected in English.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Hospitality and Airlines and Aviation

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Integration Analyst • Madrid, Comunidad de Madrid, España