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Senior Manager Solution Engineering

SITAmadrid, España

Hace 7 días

Descripción del trabajo

2 weeks ago Be among the first 25 applicants

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.

Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

About The Role & Team

As a Senior Manager Solution Engineering, you will bring deep expertise in airport opera-tions, solution design, and cross-functional leadership, while playing a critical role in driving transformation and innovation within SITA’s Airport Business Unit. Successfully supporting the Europe portfolio of customers and contributing to the unit’s broader strategic vision re-quires the ability to communicate clearly across diverse stakeholders and leverage consulta-tive selling to uncover and shape high-impact customer solutions. You will lead a large, geo-graphically distributed team of Solution Engineers, fostering a high-performing, collaborative culture focused on customer success and continuous improvement.

What You’ll Do

Act as the prime interface to customers managing both technical and commercial matters from initial contact to solution deployment
Establish and maintain strong, professional relationship with customers
Understand customer business needs and design tailored solutions that meet specific requirements
Collaborate closely with Account Managers and Directors to develop and execute sales and account strategies
Promote SITA’s solutions by furnishing customers with comprehensive up-to-date product information and enhancements during customer meetings and workshops
Design and co-ordinate the development of business solutions which may involve multiple parties both internally and externally
Support technical qualification of customer requirements through deep knowledge of technologies and solution portfolios
Partner with internal teams (Pricing, Customer Service, Project Management) to develop compelling, commercially sound business proposals
Own the technical and commercial parts of proposals submitted to customers and collaborate closely with project managers to ensure efficient projects implementation
Lead, develop, and coach a high-performing team of Solution Engineers, providing clear performance expectations, conducting regular reviews, supporting career growth, and fostering a positive, inclusive culture

Qualifications

ABOUT YOUR SKILLS

10+ years of experience in solution engineering, pre-sales, or technical consulting, with a strong track record of delivering complex, high-value solutions across multiple regions

Strong domain expertise in airport operations such as passenger processing systems, baggage handling solutions with a focus on optimizing operational efficiency and enhancing the passenger experience at airports.

Bachelor’s degree in Computer Science, Engineering, or a related field

Comfortable navigating complex, multi-stakeholder environments to deliver integrated and scalable business solutions

Comfortable presenting to C-level executives and managing high-stakes proposals, negotiations, and escalations with confidence and clarity

Proven ability to lead and scale high-performing solution engineering teams, including performance management, coaching and development planning

Ability to collaborate across cross-functional teams to design and implement customer-focused strategies

Demonstrated success in consultative selling, combining deep customer insights with technical acumen to identify and capitalize on new business opportunities

Excellent communication skills, ensuring clarity and alignment across technical and non-technical stakeholders

Emotionally intelligent leader fostering open dialogue, inclusive, high-performing team environments

Highly organized, with strong project oversight and multitasking abilities—able to prioritize competing demands and lead teams in fast-paced, operationally critical environments

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week : Work from home up to 2 days / week (depending on your team's needs)

Flex Day : Make your workday suit your life and plans.

Flex-Location : Take up to 30 days a year to work from any location in the world.

Employee Wellbeing : We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24 / 7, 365 days / year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development : Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits : Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and / or persons with disabilities to apply and self-identify in the application process. Seniority level

Seniority level Director

Employment type

Employment type Full-time

Job function

Job function Engineering and Information Technology

Industries IT Services and IT Consulting

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Engineering Manager • madrid, España