Desktop Support Engineer+spanish

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• Provide technical support to all employees across the organization.
• Troubleshoot a wide variety of issues including connectivity problems, data access, network failures, low computer performance, and cloud migration.
• Installation and configuration of user and commonly used equipment and devices, including - install updates, perform repairs, carry out maintenance tasks, and handle data transfers.
• Diagnose and resolve issues with multiple devices such as printers, scanners, desktops, laptops, handheld devices, and servers.
• Respond to and resolve user-generated support tickets in a timely and efficient manner.

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