System Engineer (User Management) – (Hybrid)

As you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us!

We’re seeking an experienced System Engineer to join our Corporate IT Services team in Barcelonato provide the highest level of user experience. Our goal is to achieve the same level of user experience that users have in their personal lives. Provide the best services,features and tools to improve our internal support to employees in four areas : support, user management, procure desk and endpoints & apps management. If you’re ready to soar, we’re ready to take you there.

Why eDreams ODIGEO

Join the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe.

Millions of customers every year across 44 markets – 5 brands – 7M members in Prime

More than 100 million searches per day – Up to 6 billion daily AI predictions(e1)

Over 1,700 employees – More than 60 different nationalities from all continents – 99% permanent contracts – 36 average age

We’re the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. We are a tech company revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world’s first travel subscription program.

What you will do :

The Role’s Key Responsibilities and Tasks

As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a System Engineer in the Corporate IT Services team you will be in charge of :

• Provide Level 2 support for end users focusing on identity management issues
• Assist in identifying and implementing automation opportunities
• Provide technical information, analysis and recommendations to leadership
• Analyze and tune system performance, capacity and functionality of complex systems
• Review methods and procedures to ensure data integrity, protection and security standards.

This area is responsible for all user management support, starters and leavers process, credential and access management, as well as the daily operations and develop / evolve the UM service, implement initiatives to improve service, end to end responsibility of the full stack, based on defined KPIs and SLAs.

What you need to succeed :

Good to have

Bring your unique perspective, speak up, and offer disruptive solutions. You’ll have the opportunity to learn and grow while making a real impact on our team. Here’s what you need to succeed :

What’s in it for you?

The best talent deserves the best benefits

At eDO, we want you to be a part of our success story and great culture.

Here’s what we offer :

Wanna take a peek into what it’s like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!

If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel.

Apply now!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless.

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