Customer Service Specialist with English and French

As our company continues to grow, we are currently focusing on enhancing our customer service experience. Together, we are shaping a future where excellent service is our hallmark.

Join our international back-office team as a representative for the German-speaking market! Your fluent German skills will be key in providing outstanding support to our customers, and with good Spanish or English skills, you’ll further strengthen our internal communication. Working closely with the sales department to ensure a smooth and satisfying customer experience

Efficiently using digital tools and systems for productive task management

At least one year of experience in a customer-facing role, ideally with phone contact, or relevant experience in (online) retail or customer service

Fluent German communication skills, both spoken and written, for customer interactions, along with good English and / or Spanish skills for internal collaboration

No overtime, no shift or weekend work

A flexible and dynamic work environment with short decision-making processes, where your voice is heard, you see the direct impact of your work, and you actively contribute to the company’s success.