Customer Support & Fraud Specialist (German Speaker)

Are you interested in Fraud and online payment ? Our client in Barcelona is looking for talents who would like to join a team of customer service specialists and fraud investigators. This Belgium company makes sure you are getting direct help with blocking your credit card once it's lost, stolen etc. or help you to investigate suspicious payments.

Your responsibilities and impact working as a a customer Service Agent will be :

• Taking emergency phone callsfor lost / stolen credit cards etc. to block the usage
• Helping any other requestof customers regarding their credit cards via phone, email and chat
• Reviewing an array of data and perform an investigation leading to acceptance or cancellation of a payment
• Having the focal goal of identifying nefarious activity

Skills, qualiifcations and interests you need to succeed in this role :

What's in it for you?

Your Future Company :

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona.

What should you expect from living in Barcelona?

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal , or send us your CV to be considered for other projects or future opportunities.

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