Dutch-speaking Customer Lifecycle Manager

Dutch-speaking Customer Lifecycle Manager About the job Dutch-speaking Customer Lifecycle Manager Customer Lifecycle Manager (Dutch Speaker) Malaga, Spain About the Role :

We are looking for a Dutch-speaking Customer Lifecycle Manager to join our team in Malaga, Spain . In this role, you will oversee the entire customer journey, ensuring customer satisfaction, engagement, and long-term retention. If you have strong relationship management skills and a passion for delivering outstanding customer experiences, this is the perfect opportunity for you!

Key Responsibilities :

• Develop and maintain strong relationships with Dutch-speaking customers.
• Guide customers through different lifecycle stages, from onboarding to renewal.
• Identify opportunities to increase customer engagement and retention .
• Work closely with sales, marketing, and support teams to enhance the customer experience.
• Analyze customer data to identify trends and propose strategic improvements.
• Address customer concerns and proactively offer solutions to maximize satisfaction.

Requirements :

Fluent in Dutch (written and spoken) and proficient in English .

Previous experience in customer success, account management, or customer support .

Strong communication and relationship-building skills.

Ability to analyze customer data and develop action plans.

Proactive, goal-oriented, and able to work independently.

What We Offer :

Competitive salary with performance-based incentives.

Relocation support.

Career growth opportunities in an international company.

A modern office in Malaga, Spain , with a dynamic and supportive team.

If you are a Dutch-speaking professional looking to drive customer success and engagement, we'd love to hear from you!

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