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Consultant CCM - Intermediate / Senior

VILTvalència, España

Hace 2 días

Descripción del trabajo

4 days ago Be among the first 25 applicants

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VILT is an IT company, where we value our people, promote teamwork and, of course, good humour.

Take a look at this job opportunity and see if you are the next VILTian! (If you know someone, don't forget to recommend them)

We’re looking for a Customer Communication Management (CCM) Consultant to join our team and help us design, configure, and implement scalable communication solutions. Although this is an international position, the employment relationship must be legally established in a country where VILT operates — preferably Brazil, Portugal, or Spain. For candidates based in other regions, contractor arrangements or relocation support may be considered.

This position will be adjusted based on the candidate's experience level :

At the Senior level , we expect strong autonomy, technical leadership, and direct client interaction.
At the Intermediate level, you'll have close support and a clear path for growth into these responsibilities.

What you will do :

Analyze functional requirements and translate them into technical specifications

Design, configure, and implement CCM solutions

Customize templates and workflows based on client needs

Participate in client meetings and gather feedback for continuous improvement

Ensure solution quality and stability through testing and production phases

Collaborate with cross-functional teams and support junior profiles

Document technical and functional aspects of implemented solutions

What we expect from you :

Hands-on experience with one or more CCM platforms (e.g., Quadient, Exstream)

Strong knowledge of XML / XSLT, document design logic, and development tools

Bonus : experience integrating with external systems (REST / SOAP APIs, SQL or NoSQL databases)

Strong analytical skills and customer-focused mindset

Able to work independently on technical tasks

Well-organized with effective communication skills

Comfortable working in collaborative, multicultural environments

Completed or ongoing university degree in Computer Science, Information Systems, or a related field

Or Vocational Training degree in Web Application Development (DAW) or Cross-Platform Application Development (DAM)

English : Intermediate level or above (valued, but not mandatory).

Spanish : Advanced or native (required, especially for candidates residing outside Spain).

If you’re ready to take your consultant career to the next level, we’d love to hear from you!

Apply now!

Seniority level

Seniority level Mid-Senior level

Employment type

Employment type Full-time

Job function

Job function Information Technology

Industries IT Services and IT Consulting

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Consultant • valència, España