Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Salesforce Architect.
Duties and Responsibilities :
- Develop relevant data architecture roadmaps, defining scope, priorities, delivery timelines, and addressing technical debt.
- Create architectural solutions encompassing technology and services, ensuring security, license management, and alignment with enterprise standards.
- Review and ensure quality of solutions to meet business needs and strategic vision.
- Identify innovation opportunities and propose designs to advance product development, aligning with the product roadmap.
- Support testing phases, ensuring compliance and addressing risks related to licenses and security.
- Lead community of practice initiatives by providing expertise, training, and mentorship to enhance architectural capabilities.
Experience and Skills :
Minimum 4 years in roles such as Salesforce Technical Lead or similar.Strong knowledge of platform functionality, development, and project methodologies.Experience as a solutions architect, contributing to strategy and delivery in large projects.Proven track record across the project lifecycle with external vendors or third parties.Ability to evaluate vendor proposals and recommend cost-effective solutions.Experience in understanding business processes and internal client needs.Proficiency with core application technologies.Ability to collaborate across business and technical teams to improve services and customer experience.What We Offer :
Permanent contract with flexible scheduling.Professional development opportunities including certifications.Remote work support.Flexible benefits such as transportation and meal vouchers.Health insurance.Participation in social responsibility initiatives.Opportunities for growth and career development.About Us :
Our mission is to enhance the business experience (BX) through technology and data, offering comprehensive solutions in Customer Omnichannel Experiences across various sectors like Retail, Life Sciences, Manufacturing, Education, Non-Profit, and NGOs. As one of Europe's top 3 Salesforce partners, our diverse team of over 550 professionals from 24 nationalities is committed to innovation, knowledge, and client success. We prioritize team well-being and foster a culture of collaboration aligned with our values of Talent, Flexibility, Commitment, and Innovation.
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