Housekeeping Admin Assistant

POSITION SUMMARY The Housekeeping Administrative Assistant is responsible for supporting, managing and maintaining all clerical and administrative functions for the housekeeping and Laundry division. This position is a key position within the housekeeping organization.

This person demonstrates excellent attention to detail with a strong sense of urgency as to the timeliness of the completion of their responsibilities. He / she is an excellent communicator and maintains strong working relations with all members of the housekeeping team as well as with all levels of management throughout the ship.

Hiring Requirements :

• Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards
• Skill set needs to include proficiency in the different onboard systems this must include Encore, Guest Log, etc.
• The ability to create various analyses’, reporting and data entry.
• Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment

LANGUAGE REQUIREMENTS Good knowledge of the English language is required. Ability to speak additional languages such as Spanish and European languages preferred.