Senior Salesforce Developer

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in the use of technology applied to marketing and providing a unique customer relationship with a focus on innovation. We are looking for a Senior Salesforce Developer.

Responsibilities

• Analyze requirements and participate in the technical design of projects.
• Provide effort estimations and work collaboratively with the Omega team and / or the client’s team to achieve project objectives.
• Analyze and optimize application performance, identify potential technical risks, and propose solutions.
• Collaborate with technology providers when required, document processes, and track system performance metrics.
• Validate and test solutions against business requirements.
• Train end users on functionalities and proper use of applications.
• Implement technological advancements, ensure compliance with quality standards, and generate technical documentation.
• Contribute to team training, share technical knowledge, and identify methodological improvements.
• Evaluate and recommend innovative products and systems.

Knowledge / Experience

What we offer

About us

Omega CRM, a Merkle company, specializes in accelerating our clients' Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of Merkle, the largest Customer Experience Management (CXM) agency in Spain, we offer end-to-end solutions across industries such as retail, healthcare, pharma, real estate, education, and more. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognized leader in Spain. We operate with a focus on client satisfaction (rating : 4.9 / 5) and have received awards such as Salesforce Partner of the Year FY23 Iberia. We believe in growth through people, guided by our values : Talent, Flexibility, Commitment, and Togetherness.

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