Senior Salesforce Consultant

Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in technology applied to marketing and customer relationship management. We are seeking a Senior Salesforce Consultant .

Job Description

• Requirements analysis.
• Design and implement functional solutions in projects.
• Provide effort estimations for projects.
• Coordinate with the Omega team and / or clients to achieve project objectives.
• Analyze and improve application performance.
• Collaborate with technology providers when required.
• Validate solutions against functional requirements.
• Adhere to Omega's software quality standards.
• Generate functional documentation for projects.
• Share knowledge within Omega's community of practice.

Required Experience

Skills

What We Offer

About Us

Omega CRM, a Merkle company, specializes in accelerating Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of Merkle and dentsu, we are the largest Customer Experience Management agency in Spain, with over 23 years of experience and a diverse team of over 580 professionals from 24 nationalities.

We serve key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences across Customer Service, eCommerce, Marketing, and Analytics. Our client satisfaction rating is 4.9 / 5, and we have received awards such as Salesforce Partner of the Year FY23.

At Omega CRM, we value talent, flexibility, commitment, and innovation, fostering growth through our people.

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