Key User

Logistics at full potential.

At GXO, we are constantly looking for talented people at all levels who can provide the level of service our company requires. A positive work environment creates happy employees, which increases productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

What We Are Looking For

Currently, we're looking for a Key User specialist to solve computer and process problems. You will ensure compliance with the quality of service.

What Will You Do On a Day-to-day Basis

Your responsibilities will be :

• Specialist in solving computer and process problems.
• Responsible for first-level activities in technical assistance, assisting warehouse users with WMS issues; managing second and third-level escalations (European support) based on problem identification.
• Defining scope and requirements for WMS change requests and new functionalities. Responsible for change requests and process follow-up.
• Testing warehouse management for new developments, managing tickets for error fixes, assisting in the delivery of new warehouse management versions, and supporting the maintenance team in problem resolution.
• Managing relations with clients caused by software problems (SW), providing ticket progress updates.

What You Need to Succeed at GXO

Additionally, it would be great if you have :

What Do We Offer You?

GXO is a leading provider of cutting-edge supply chain solutions to the world's most successful companies. We help our customers manage their goods efficiently using our technology and services. Our greatest strength is our global team—energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The statements above are intended to describe the general nature and level of work performed by personnel in this classification. They are not exhaustive of all responsibilities, duties, and skills required. All employees may be asked to perform duties outside their normal responsibilities as needed. Review GXO's candidate privacy statement here.

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