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Client Partner Manager

SymphonyAIMadrid, Comunidad de Madrid, España

Hace 10 días

Descripción del trabajo

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Introduction

JOIN US! We seek a Client Partner to join our SymphonyAI Retail team, based in Europe.

As a key member of the SymphonyAI Retail team, you will manage 1-2 large strategic accounts, working closely with our clients and internal teams to ensure the delivery of exceptional value and service. Your role will be pivotal in strengthening client relationships, driving account growth, and ensuring alignment with our clients' business objectives.

Job Description

What You’ll Do

Build and maintain strong, long-term relationships with key stakeholders in your assigned accounts, serving as a trusted advisor.
Collaborate with internal teams, including sales, product, and customer success, to deliver tailored solutions that meet client needs and objectives.
Develop and execute strategic account plans that drive growth, maximize client satisfaction, and ensure the successful adoption of SymphonyAI Retail solutions.
Monitor account performance, identifying opportunities to enhance client engagement and introduce additional products or services.
Address and resolve any client issues or challenges, ensuring a high level of client satisfaction and successful outcomes.

What You’ll Bring

Account Management Experience : Extensive experience managing large accounts, ideally within the retail or technology sectors, with a proven track record of driving growth and client satisfaction.

Bilingual Skills : Proficiency in both French and Spanish is preferred, facilitating effective communication with diverse client stakeholders.

Relationship-Building Skills : Strong ability to build and nurture trusted advisor relationships with senior client stakeholders.

Strategic Thinking : Excellent strategic planning and execution skills, with the ability to align solutions with client business goals.

Client Focus : A proactive and client-centric approach, with a dedication to understanding and addressing client needs.

What We Offer

Competitive Salary and benefits package designed to attract and retain top talent.

Flexible Hybrid Working Model to support a healthy work-life balance.

Collaborative and Inclusive Work Environment that values diversity and teamwork.

Access to the Latest Technologies and tools to enhance your work and skills.

A Chance to Make a Tangible Impact on cutting-edge AI solutions driving the future of the retail industry.

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.

Visit here, for more information about how we hire, what’s in it for you, our culture and values.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries

Software Development

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Partner Manager • Madrid, Comunidad de Madrid, España