Senior Claims Specialist Madrid

Resilience is the nextgeneration cyber risk company thats on a mission to help make the world cyber resilient.

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities augmented by prominent leaders and innovators from the insurance and technology industries the privatelyheld firm is rewriting the rules of how cyber risk is assessed and managed for middle to large market enterprises. Rooted in decades of experience Resilience helps financial risk and information security leaders continuously improve their organizations cyber resilience by connecting cyber insurance coverage with advanced cybersecurity visibility and a shared plan to reinforce actionable cyber hygiene.

Resilience is proud to be backed by leading technology investment firms including General Catalyst Lightspeed Venture Partners Intact Ventures Founders Fund CRV and Shield Capital. With headquarters in San Francisco Resiliences team is globally dispersed with offices in New York Chicago Baltimore Toronto and London. Resilience offers insurance coverage through its licensed and appointed insurance agency and security services through its expert security team.

For more information visit us at

Resilience is looking for a passionate and ambitious claims professional who is equally comfortable interacting with insureds brokers and service providers as they are assessing policy coverage. Reporting to the Head of Claims International the successful candidate will have significant experience in either cyber claims or incident management in Continental Europe.

This position will empower the individual to take the next step in their cyber career by delivering Resiliences handson incident management and client engagement approaches to European policyholders. While developing their own expertise they will also work alongside talented individuals across the business in our mission to help clients be more cyber resilient. Based in Madrid the successful candidate will have the opportunity to collaborate closely with our burgeoning multidisciplinary team based in Spains capital.

This is a hybrid position located in Madrid Spain.

Responsibilities :

• Promptly investigate negotiate and manage all aspects of cyber claims.
• Communicate professionally and cooperatively with policyholders and brokers to drive positive claims outcomes.
• Collaborate and coordinate with Resilience security and technology teams to assist policyholders with proactive services and incident response.
• Assist the Head of Claims International in developing and maintaining the Resilience network of external service providers to ensure consistently great service delivery.
• Engage closely with our local underwriting teams to drive strong relationships with key broker and capacity partners
• Contribute to periodical claims and trend reporting.
• Ensure claims data and records are accurately maintained in a timely manner to support client engagement and data analysis.

Requirements :

What Resilience Offers You

Innovative company culture

Family paid leave

Paid healthcare for employees

Professional development & career advancements

Flexible paid time off

Employee referral bonus

Accommodations and Accessibility

We want to ensure youre able to perform as well as possible in your interview. As part of that if you have any accessibilityrelated needs to ensure a comfortable visit please let us know. Well do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to our Human Resources team at

Beware of Job Scams

Resilience is excited to welcome talented individuals to explore career opportunities with us. However we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments conduct interviews via chat rooms or contact candidates from personal email accounts. All job applications must be submitted through our official platform at lever and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns please contact us directly verify authenticity. Thank you for helping us maintain a safe and secure recruitment process.

Required Experience :

Senior IC

Key Skills

Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1

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