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Tablet Hotels / Travel Specialist Agent for the Italian Market

Tablet Hotels / Travel Specialist Agent for the Italian Market

CPM InternationalBarcelona, Catalonia, ES
Hace más de 30 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Our Client : Tablet Hotel , curated by the MICHELIN Guide, is your gateway to the world's most exciting hotels. As a Travel Specialist, you'll be the face of Tablet, delivering exceptional customer service and ensuring unforgettable experiences.

What’s your Mission?

  • Customer Delight : Convert new users into loyal customers, resolve issues swiftly, and anticipate customer needs.
  • Expert Support : Handle inquiries via phone, email, chat, and other channels, providing hotel recommendations, booking assistance, and technical support.
  • Efficient Operations : Maintain timely communication, accurately input data, and adhere to processes.
  • Brand Ambassador : Represent CPM and Tablet with professionalism and enthusiasm.

Requirements

What we look for :

  • Language Skills : Fluency in Italian and excellent English (written and spoken).
  • Customer Focus : Passion for delivering exceptional customer service.
  • Tech Savvy : Proficiency in Microsoft Office, Google Workspace, and chat platforms.
  • Problem-Solver : Resourcefulness and a proactive approach to challenges.
  • Team Player : Ability to collaborate effectively and work independently.
  • Adaptability : Flexibility to work with different systems, processes, and clients.
  • Travel Industry Experience : Preferred, but not essential.

    • Benefits

    What we offer :

  • Start Date : July 2025
  • Hours : 39h / week
  • Work Schedule : Monday to Friday from 9 : 00 am to 6 : 00 pm
  • Salary : €18,500 gross per year
  • Monthly Incentives : Up to 100 EUR gross per month based on performance
  • Holidays : 24 calendar days / 2 accrued days per month
  • Work Model : Hybrid (6 days per month at the office) or WFH (if you already have this agreement)
  • Training : 2 week of training, Monday to Friday from 9 : 00 am to 6 : 00 pm
  • Office Location : Barcelona (La Sagrera)

    • Additional Perks :

  • Career Growth : Ongoing training and development.
  • Well-being Support : Confidential counselling and resources.
  • Perks & Discounts : Exclusive offers and rewards.
  • Health Benefits : Discounted health insurance.
  • Skill Development : LinkedIn learning and certifications.
  • Referral Program : Bring a friend and get a referral bonus.
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    Travel Agent • Barcelona, Catalonia, ES