Investment Operations Associate Director

The main responsibility of this role is to perform and oversee processing, posting, and clearing of transactions, payments, and corporate actions to ensure correct, complete, and timely position management for standard clients and processes. Performs and oversees control activities for complex clients and processes in accordance to required timelines.

Acts as a subject matter expert for a complex topic.

Your role

As an Investment Operations Associate Director, your main responsibilities will involve :

• Responsible for correct daily processing, posting, and clearing of securities transactions and income payments. Generates insights and recommendations by addressing complex technical queries from clients and delivering appropriate solutions.
• Responsible for timely month-end closing activities.
• Periodic reconciliation of securities holdings and cash account holdings.
• Provide regular support as a subject matter expert and senior business analyst to projects, internal initiatives, and country-specific customer demands by providing know-how and expertise covering operations processing.
• Help resolve operational complex day-to-day problems identified by the operations department or referred from other functional areas, ensuring efficient and high-quality service, including management of issues according to the Group Incident Management Policy.
• Support the provision of key performance targets and KPIs to optimize business performance in line with set objectives around automation.

Your Skills and Experience

As an Investment Operations Associate Director, your skills and qualifications will ideally include :

Additional Education / Experience

What we offer?

LI-Hybrid

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich, millions trust our products and services daily. Our 53,000 employees worldwide form the foundation of our success, helping businesses and communities face risks confidently. Imagine helping people globally—giving them confidence and reassurance by protecting what they love most. You’ll be supported by a world-class team committed to helping you realize your potential and fulfill our promises.

Diversity & Inclusion

At Zurich, we are an equal opportunity employer. We attract and retain the best qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, or disability.

Be challenged. Be inspired. Make a difference.

You are the heart & soul of Zurich!

We think outside the box and challenge the status quo. We focus on positives and ask : What can go right?

Let’s continue to grow together!

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