Senior Continuous Improvement Lead

IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with c550 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

We provide world-class procurement, finance and IT services to IAG’s operating companies which include Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.

Our vision is to create and deliver innovative solutions to drive sustainable transformation across the Group. The company is headquartered in Krakow, and has operations in London, Barcelona, Madrid and Dublin.

Job Description

The Senior Continuous Improvement Lead is essential for driving change and advancement across all organizational functions and operational airlines. This role emphasizes process analysis, a critical component of automation, to enhance Lean capabilities. By optimizing value stream processes through waste elimination, reducing non-value-added activities, and promoting simplification, standardization, automation, and digitalization, the Senior Continuous Improvement Lead ensures efficient operations.

Additionally, this role involves mentoring / coaching Green Belts and Juniors within the team and outside, facilitating kaizen events, conducting value stream mapping exercises, and ensuring best practices are shared throughout the organization.

Accountabilities :

• Lead high complex cross functional cross regional Process Improvement projects as well initiatives.

Data Analysis and Solution Implementation

Change Management :

Implement Change Management Strategies to Ensure Smooth Adoption of Process Improvements; Manage Resistance and Facilitate the Acceptance of New Processes Across the Organization

Leadership and Team Management :

Standardization and Documentation :

Passion for Improvement :

Qualifications

Education& Experience

Technical Expertise :

Leadership and Communication :

Change Management :

Organizational Versatility

Personal Attributes :

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