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ServiceNow Developer | Pharma - Remote

Ambit Iberiasant cugat del vallès, España

Hace 23 días

Descripción del trabajo

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We’re looking for a ServiceNow Developer to provide services to one of our clients in the pharmaceutical sector, within a dynamic and fast-evolving automation environment.

You'll be part of a multidisciplinary team delivering end-to-end solutions on the ServiceNow platform, with a strong focus on the Workplace Service Delivery (WSD) module and on supporting business-led, low-code initiatives built directly by key users.

This role combines technical expertise, innovation, and cross-team collaboration to contribute to the client’s broader digital transformation strategy, either in factory automation contexts or global IT enablement initiatives.

KEY RESPONSIBILITIES :

Develop, configure, and maintain ServiceNow applications with a focus on the WSD and ITSM modules.
Collaborate on Citizen Development initiatives (projects led by business users using low-code tools), enabling them to participate in solution design and development.
Customize workflows, UI components, and integrations using scripting (JavaScript, GlideScript) and ServiceNow APIs.
Build and enhance dashboards, reporting solutions, and self-service portals (Service Portal).
Analyze and optimize system performance; apply corrective actions and root cause analysis.
Ensure adherence to ServiceNow best practices in architecture, security (ACLs, roles, groups), and platform configuration.
Conduct code reviews and quality assurance of deliverables.
Facilitate client or internal workshops for ideation, co-creation, and validation of solutions.
Support Agile delivery practices and contribute to DevOps activities as needed.
Stay current on ServiceNow platform evolution and identify new opportunities for improvement.

SKILLS :

3+ years of experience in ServiceNow development or similar engineering roles.

Strong proficiency in JavaScript, GlideScript, HTML / XML, and working with ServiceNow APIs.

Hands-on experience with ITSM and WSD modules.

Experience with Citizen Development (low-code solutions built by business users) or working in collaborative development environments.

Familiarity with Flow Designer, Studio IDE, and Update Sets.

Knowledge of relational databases and data modelling.

Understanding of ServiceNow architecture and platform best practices.

Experience with Service Portal customisation and third-party integrations.

Working knowledge of Agile methodologies and DevOps practices.

Good understanding of ITIL processes (incident, change, request management, etc.).

Excellent communication skills in English (written and spoken).

Strong analytical thinking, customer orientation, and a proactive mindset.

Ability to work collaboratively in multi-disciplinary teams.

NICE TO HAVE :

Experience facilitating client-facing workshops or innovation sessions.

Exposure to digital transformation initiatives in global or manufacturing environments.

Knowledge of low-code / no-code development principles.

Familiarity with ServiceNow security models, ACL implementation, and access governance.

SCHEDULE :

08 / 09h -17 / 18h Monday to Friday (flexible start / end time).

Hybrid preferred (1 day / week onsite), but 100% remote is also possible.

CONDITIONS :

Salary : Negotiable - we'll discuss it during our first call.

Permanent Contract.

Restaurant Ticket on office days.

Flexible Compensation Plan (medical insurance, public transport ticket and childcare check).

Discounts on gym network (Wellhub)

Learning & Development.

Our goal is that you are well in every way! Seniority level

Seniority level Mid-Senior level

Employment type

Employment type Contract

Job function

Job function Engineering and Information Technology

Industries IT Services and IT Consulting

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Servicenow Developer • sant cugat del vallès, España