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Education Manager Iberia

Education Manager Iberia

Institut Straumann AGmadrid, España
Hace 7 días
Descripción del trabajo

The Straumann Group is a global leader in tooth replacement and orthodontic solutions. Renowned for our innovative spirit and clinical excellence, we partner with dental professionals worldwide to enhance patient outcomes and quality of life. With a broad portfolio of products and services—including implants, clear aligners, biomaterials, and digital dentistry solutions—we are shaping the future of oral care. Our success is rooted in collaboration, trust, and a commitment to education and continuous learning.

Reporting to the Head of Marketing, the Education Manager is responsible for executing Straumann’s Group customer education strategy in Iberia, with a strong focus on Key Opinion Leader (KOL) management. This role bridges internal and external stakeholders to deliver impactful education initiatives, optimize KOL utilization, and support continuous learning across the dental community and Straumann’s commercial teams.

Key Responsibilities

Key Opinion Leader (KOL) Management & Speaker Coordination :

  • Lead the coordination of speaker deployment and KOL involvement in external educational initiatives, ensuring strategic alignment and value delivery.
  • Collaborate closely with the International Team for Implantology (ITI) to co-develop local initiatives, study clubs, and support joint education formats.
  • Support the identification, development, and retention of high-potential KOLs together with Brand Managers and the Head of Marketing & Education.
  • Serve as the primary liaison for KOLs, both internally and externally.
  • Maintain a dynamic and trusted network of dental professionals to support study clubs, peer-to-peer events, and scientific exchange.
  • Collaborate with senior management and partners to enhance speaker content and performance through structured development programs.
  • Ensure consistent, high-quality content delivery aligned with company goals across all KOL-led activities.
  • Coordinate and align the key messages to be delivered by external speakers during company-hosted events, ensuring consistency with brand strategy and educational objectives.

Customer Education (External)

  • Execute and manage customer education programs tailored to the Iberia market for Straumann’s Group portfolio.
  • Collaborate with global HQ, regional teams and Iberia Brand Manager to localize and implement strategies for product launches and system updates.
  • Develop and maintain annual, quarterly, and monthly education calendars and reports.
  • Gather customer feedback and satisfaction data to evaluate and continuously improve the learning experience.
  • Plan, budget, and execute external education activities with a focus on effectiveness, quality, and ROI.
  • Internal Training (Employees & Commercial Teams)

  • Lead internal training initiatives to ensure the Iberian Team is fully equipped with up-to-date product and clinical knowledge.
  • Collaborate with global / regional training teams to ensure internal messaging and educational content consistency.
  • Support the onboarding of new employees and facilitate knowledge-sharing across departments.
  • Represent the Iberian Region in global training sessions and contribute as a facilitator where needed.
  • Qualifications & Experience

  • Bachelor’s or Master’s degree in life science or related discipline.
  • 5+ years of experience in customer education, KOL management, or clinical training—preferably within the dental or medtech industry.
  • Proven success in coordinating speaker engagement and curriculum-driven educational programs.
  • Strong project management and stakeholder communication skills.
  • Fluent in English, written and verbal; local language is a must.
  • Familiarity with CRM systems, digital learning tools, and LMS platforms is preferred.
  • Key Competencies

  • Excellent relationship-building and interpersonal skills.
  • Strong communication and interpersonal abilities, with experience presenting to diverse audiences.
  • Customer-focused mindset with a strong sense of initiative.
  • Comfortable managing multiple projects, deadlines, and budgets.
  • Willingness to travel regionally Excellent project management and organizational skills.
  • At Straumann Group, we are committed to building a diverse and inclusive environment where every team member feels valued, heard, and empowered to contribute. We welcome applicants from all backgrounds and walks of life, and we believe that diverse perspectives lead to stronger innovation, better decision-making, and a more meaningful impact on the communities we serve.

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