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Welcome Desk Agent

Welcome Desk Agent

W BarcelonaBarcelona, Provincia de Barcelona, España
Hace 9 días
Descripción del trabajo

Join us as a Welcome Desk Agent at W Barcelona

We are looking for a passionate receptionist who loves customer service. If you're seeking a career within the world's largest hotel company, W Barcelona is waiting for you

Main Responsibilities

  • Check-in and check-out procedures.
  • Manage guest registrations, reservation confirmations, room assignments, and key activations.
  • Handle all payment types, including accommodation charges and payments via cash, checks, or credit / debit cards.
  • Manage guest complaints and requests.
  • Provide information about hotel facilities and services.

Qualifications

  • Previous experience as a hotel receptionist.
  • Positive attitude and extroverted personality.
  • Proficiency in Spanish and English.
  • What We Offer

  • Discontinuous fixed-term contract.
  • Dynamic work environment.
  • Rotating 8-hour shifts.
  • Work schedule from Monday to Sunday with two consecutive days off, one weekend off per month, and monthly schedule planning.
  • Opportunities for growth within the company.
  • Team-building activities.
  • Free uniform and laundry services.
  • Discounts at Marriott hotels.
  • Learning and development opportunities.
  • Recognition and well-being programs.
  • Join W Hotels, where our mission is to Ignite Curiosity and Expand Worlds. Be part of a global team that reinvents luxury and creates memorable experiences for our guests. If you are innovative and future-oriented, welcome to W Hotels, part of Marriott International.

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    Desk • Barcelona, Provincia de Barcelona, España